Resources
Frequently asked questions.
A quick guide to EP FinTech, our services, and how we work.
Why it matters
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What services does EP FinTech provide? — We provide custom software development, AI automation, IT & cybersecurity, IT support and maintenance, networking and infrastructure, video and animation, tax advisory, social media management, and training and internships — alongside our business software platforms: ZepraStay, ZepraClinic, IkazePlus, and AgasekeSoft.
Which industries do you serve? — We serve hospitality, healthcare, restaurants, retail and wholesale, SMEs, corporates, and NGOs and institutions across Rwanda.
Do you build custom software? — Yes. When off-the-shelf software does not fit your operations, our team designs and builds web, mobile, and desktop systems tailored to your workflow.
Do you provide software training? — Yes. Every deployment includes staff training, and we also offer standalone software training, AI training, digital skills programs, and internships.
Do your systems support Rwandan businesses? — Our platforms and support are designed around the realities of Rwandan business operations, from connectivity to local compliance requirements.
Do you provide IT support? — Yes. We offer remote and on-site support, computer maintenance, cloud support, and technical troubleshooting from our Rwanda-based team.
Can you integrate existing systems? — Yes. We can connect your existing tools and data sources through APIs and integrations so you are not forced to start from scratch.
Do you provide AI automation? — Yes. We build AI assistants, workflow automation, business intelligence dashboards, smart reporting, and chatbots tailored to your operations.
How can I request a demo? — Use the "Request Demo" button in the navigation or the contact form below, and our team will reach out to schedule a walkthrough.
How can I get a quotation? — Fill in the contact form with your project details, or reach us directly by phone or WhatsApp, and we will respond with a tailored quotation.
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